Privacy policy

1. What this policy covers

This policy explains what personal information is collected when you use this website or make a booking enquiry, how it is used, and the choices you have. It is written to align with India's Digital Personal Data Protection Act, 2023 and general good practice.

2. Information collected

• Enquiry details you submit: name, email address, phone number, preferred booking date, service type, optional budget range, venue and the message you write in the contact form.
• Direct messages: anything you send by WhatsApp, phone, SMS or email when you contact the numbers and addresses listed on this site.
• Technical basics: standard server logs kept by the hosting provider (IP address, browser type, pages visited). This site sets no cookies and runs no advertising or analytics trackers.

3. How your information is used

Enquiry details are used to reply, confirm availability, prepare a quote, coordinate a booking and handle basic billing where needed. Your details are never sold, rented or shared with third parties for marketing, and you will not be added to a mailing list.

4. Third-party services

• Email handles messages submitted through the mail link or contact form.
• WhatsApp handles chats started through the WhatsApp buttons under its own terms and privacy policy.
• Google Maps may set its own cookies if an embedded map is added in the future.
• Links to Instagram, Facebook, LinkedIn and YouTube lead to external platforms governed by their own policies.

5. Data retention

Enquiry emails and messages are kept for as long as needed to manage the booking and reasonable follow-up, and for basic accounting records where a paid booking took place. You can ask for your details to be deleted at any time (see below).

6. Your rights

You can request a copy of the personal information held about you, ask for corrections, or ask for it to be deleted. Send any such request via the contact page or to hello@nagpurqueens.com - requests are answered within a reasonable time and free of charge.

7. Security

This is a static website served over HTTPS with no database of its own. Enquiry emails are stored in standard, access-protected email accounts. No method of transmission is 100% secure, but reasonable safeguards are in place.

8. Children

This website and its services are strictly for adults aged 18 and over. Enquiries involving a minor are rejected and personal information is not knowingly collected from children.

9. Changes to this policy

Updates to this policy are published on this page with a revised date at the top. Significant changes will be noted clearly.

10. Contact

Privacy questions are welcome at hello@nagpurqueens.com or +91 98765 43210, Civil Lines, Nagpur, Maharashtra 440001, India.